Handyman
Have you worked out what has to happen and just need someone to do it?
Scenario Criteria
Rules of thumb to classify a project and choose an approach
The project owner:
- Has a specific thing which needs to be done
- Doesn’t have resources/skills to complete internally
- Believes they know what their customers need
- Needs someone with the background to get it done
What makes this a successful project?
Task complete and communicated
Mindset
Principles to guide how we approach this scenario
- Be helpful
- Clarify expected outcomes
- Honest about value for money
- Don’t over complicate
- Add a sprinkle of magic
Our guide to embarking on this type of project
Brief from client
With clearly defined deliverables to avoid any back and forth
Schedule in next sprint
Unless urgent, task is scheduled in the next sprint as to not force team to context switch from project work
Confirm delivery date
Once locked it, confirm sprint timing with client
Estimate with acceptance criteria
Estimate time required for task, detailing acceptance criteria so there are no open questions
Complete task and update client
Team member to communicate task complete explaining any deviations from the brief
